Retail Academy - Day One

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The Foundation: Operating Your Public Lands Retail Store

To kick-off the Retail Academy, we discuss the approval/review process, the latest retail trends, maximizing sales, pricing and buying strategies and steps to improve your relationships with vendors so you can increase your return on investment.


  • Steve Kemp, Interpretive Products and Services Director, Great Smoky Mountains Association 
  • Mark Tilchen, Executive Director, Sequoia Parks Conservancy 
  • Sam Wainer, Operations Manager, Canyonlands Natural History Association