External Relations/Crisis Communications

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Description

To paraphrase the old adage, "no organization plans to fail, they just fail to plan." Through theory and real-life situations, you'll learn what to include on your "to-do" list to prepare for the unexpected. Dr Michael Smith with The Nonprofit Center at La Salle University presents on what you should do before crises happen and how to plan operational procedures and communication strategies to help ensure your team responds well when faced with an emergency.