PLA Webinars

Digging Deeper: Sound Finances and Customer Service

Learn how best to prepare your staff for a busy sales season ahead. We'll discuss the importance of accounting for sales, record-keeping and maintaining sound financial practices. We’ll also discuss how you can train your team (staff and volunteers) to provide the best customer service possible.

Presenters:

• Cathy Donovan Wagner, Retail Mavens
• Georganne Bender, Kizer & Bender