PLA Webinars

Leading with Emotional Intelligence

Did you ever wonder why some really intelligent, educated people with great experience seem clueless when it comes to relating to and leading people successfully? The short answer is that there’s more than one kind of intelligence. Successfully relating to others, and becoming a great leader centers on the type of intelligence that deals with emotions.

The easiest way to understand the term Emotional Intelligence (EI) is to look at it as the “intangibles” that predict success in the workplace. The great news about EI is that it can be broken down into a set of concrete skills that can be learned.

So, what exactly do the gifts of emotional intelligence comprise?

• Self-awareness and Control

• Empathy

• Social Expertness (this recording)

• Personal Influence

• Mastery of Vision (January 20, 2022 webinar)

Part 3: Social Expertness

Resolving conflict without compromising core beliefs or values is an important component of social expertness. High social expertness also allows for strong networks on both a professional and personal level that can readily be enlisted when needed for aid.

Presenter: Margie Coltharp, Senior Organizational Development Architect, Blueprint Creation