Voice of the Visitor 2022

Voice of the Visitor 2022

Time: Wednesday, 11:00 am - 12:00 pm

Location: Regency C (2nd Floor)

Presented by:

John Kasman, Vice President, PGAV Destinations

Diane Porthouse Lochner, Vice President, PGAV Destinations

Voice of the Visitor 2022 looks at the prior year’s tourism industry performance as well as the coming year. Across 20 different attraction types, PGAV Destinations paints a picture of the many factors that will shape 2022’s performance for thousands of destinations across America. Of special interest this year is a deeper dive into the tracking of visitation, behaviors, and motivations of people of color. Looking back on the industry’s performance over 2021 and entering a third year of the COVID-19 pandemic, one thing is abundantly clear -- the attraction industry is amazingly resilient.