Cancellation, Transfer, and Inclement Weather Policies

Cancellation, Transfer, and Inclement Weather Policies


  • Attendees (Full, Daily, Companion): All cancellations and refund requests must be made in writing by January 31, 2024. A refund of registration fees, minus a $100 administrative fee, will be given for cancellations received by that date (including cancellations of unpaid attendees). No refunds will be granted for requests made after January 31, 2024. Submit all cancellation requests to Amy Matthews. Registrations made after January 31, 2024, are nonrefundable.

  • Exhibitors (Booth, Exhibit Staff): Cancellations to all or part of your registration must be made in writing to PLA’s President and CEO no later than December 31, 2023. A $500 cancellation fee will be charged. No refunds will be processed after this date. Questions? Contact 


Registrations may be transferred to another person. The individual submitting the transfer request is responsible for all financial obligations (any balance due) associated with that transfer. Badge sharing, splitting, and reprints are strictly prohibited. Please contact Amy Matthews as soon as possible about the change. 

Inclement Weather

Registration refunds will not be provided related to inclement weather.  If weather conditions prohibit you from traveling, PLA will not provide a refund of your registration fee nor any travel expenses incurred.