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Learn with us this month of May

By Chuck Benjamin posted 05-03-2017 01:43 PM

  

This month, the Public Lands Alliance is serving up free-for-member webinars and is offering a recording for purchase on retail-based customer service. Check out the events below and register. Want to receive word about upcoming online events? Sign up here.

Turning Fuzzy Goals Into Results You Can Track

May 9, 2017, 2 - 3 pm (EDT)
Cost: FREE for Members $25 for NonMembers & Government
Pre-Registration is Required.

Strategic goals are important for the success of any organization, but it can be hard to translate them into measurable progress. In this webinar, we'll look at a framework for putting your strategic goals into action called "Objectives and Key Results" or OKRs. OKRs are an elegantly simple, practical approach to getting your whole organization aligned and working together to fulfill your mission.

Learn More and Register

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Five Fundraising Essentials for Your Public Land

May 18, 2017, 2 - 3 pm (EDT)
Cost: FREE for Members, $25 for NonMembers & Government
Pre-Registration is Required.

Join the Public Lands Alliance and New River Communications for an informative webinar that will share plenty of creative ideas and industry case studies focused on these five essentials to supercharge your fundraising efforts: Special Appeals, Acquisition, Lapsed, Upgrade and #GivingTuesday. This webinar is sponsored by New River Communications.

Learn More and Register

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"Creating Unique Customer Experiences" Now in the Resource Library


Earlier this week, retail gurus Rich Kizer and Georganne Bender delivered a fast-paced and fun approach to improving customer service and to inspiring customers to come back for more. The recording is now available in our Resource Library.

Contact us to purchase.

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